VeriSM describes how an organization can define its service management principles and then use organizational capabilities, emerging technologies and a combination of management practices to deliver value.

For more information about the certification scheme, please visit EXIN.

If you want to know more about VeriSM™ go here.

The VeriSM™ Foundation certification validates a professional’s knowledge about:

• The service organization
• Service culture
• People and organizational structure
• The VeriSM™ model
• Progressive practices
• Innovative technologies
• Getting started with implementation